Privacy Policy

Last updated: April 12, 2026

1. Data Controller

The entity responsible for data processing on this website is:

Swiss Health Services GmbH
Dorfgasse 37
8708 Männedorf
Switzerland
Email: claudia.neubauer@meintcm.ch
Phone: +41 76 428 32 22

2. General Information

We take the protection of your personal data seriously. We process your personal data in accordance with the Swiss Federal Act on Data Protection (FADP/DSG). Where applicable, we also consider the provisions of the EU General Data Protection Regulation (GDPR).

3. Categories of Personal Data

We process in particular the following categories of data:

• Master data (e.g. name, address)
• Contact data (e.g. email address, phone number)
• Appointment and booking data
• Health data (particularly sensitive personal data)
• Usage data (e.g. IP address, browser information)

4. Purposes and Legal Bases of Processing

We process your data for the following purposes:

• Provision of treatments and services
• Organization and management of appointments
• Communication with you
• Operation and security of the website
• Analysis and improvement of our services

Processing is based on the following legal grounds:

• Contract and pre-contractual measures
• Your consent (e.g. newsletters, cookies)
• Legitimate interests (e.g. website security and operation)
• Legal obligations

Health data, as particularly sensitive personal data, is processed with increased care and generally based on your consent or for the purpose of providing treatment.

5. Collection and Processing of Data

a) When visiting the website

When accessing our website, the following data is automatically collected:

• IP address
• Date and time
• Browser and operating system
• Pages accessed

This data is used to ensure the operation and security of the website.

b) Contact

If you contact us (email, phone, form), we process your information to handle your request.

c) Appointment bookings

For appointment bookings, we process:

• Name
• Contact details
• Appointment-related information
• Where applicable, health-related information

d) Payments

Payments are processed via external service providers. We do not have access to your full payment details.

6. Use of Service Providers (Data Processors)

We work with external service providers who process data on our behalf (so-called processors). These providers are contractually obliged to process data only according to our instructions and in compliance with applicable data protection laws.

These include in particular:

• OneDoc (appointment booking)
• Momoyoga (appointments and payments)
• Hosting providers (website operation)

7. Cookies and Tracking

Our website uses cookies.

• Technically necessary cookies are used to ensure functionality.
• Analytics and marketing cookies (e.g. Google Analytics) are only used with your consent.

You can adjust or withdraw your cookie preferences at any time.

8. Google Analytics

This website uses Google Analytics.

Google Analytics uses cookies to analyze the use of the website. The IP address is generally anonymized.

The collected data may be transferred to the United States.

9. Google Maps

This website uses Google Maps to display maps. Data (e.g. IP address) may be transmitted to Google.

10. Newsletter (Mailchimp)

We use Mailchimp to send newsletters.

Data such as your email address and usage behavior (opens, clicks) may be processed.

The newsletter is only sent with your consent. You can unsubscribe at any time.

11. Social Media

We operate profiles on platforms such as Instagram and Facebook.

When interacting with these platforms, their respective privacy policies also apply. Joint responsibility may apply.

12. Data Sharing

Your data is only shared:

• to provide our services
• where legally required
• with your consent

13. Data Transfers Abroad

Personal data may be transferred to countries outside Switzerland or the EEA (e.g. USA).

These countries may not provide an equivalent level of data protection.

In such cases, we ensure appropriate safeguards (e.g. standard contractual clauses).

14. Data Retention

We retain personal data only as long as necessary for the respective purposes or as required by law.

15. Data Security

We implement appropriate technical and organizational measures to protect your data.

16. Your Rights

Under applicable data protection law, you have the right to:

• Access
• Rectification
• Erasure
• Restriction of processing
• Data portability (where applicable)

To exercise your rights, please contact us at:
claudia.neubauer@meintcm.ch

17. Obligation to Provide Data

Providing your data is partly necessary to use our services. Without this data, certain services cannot be provided.

18. Changes

We reserve the right to amend this privacy policy at any time. The current version published on our website applies.